Privacy Policy

Protecting your privacy is important to us. We hope the following statement will help you understand how our app deals with the personal identifiable information ('PII') you may occasionally provide to us via Internet (the Google Play or App Store Platform).

Information we collect

Ads - Our app may uses Google AdMob as ads provider. Google AdMob may use cookies to make it possible to analyze how users use Aora, and show ads that are relevant to you.

Analytics - We use third party analytics tool, Google Analytics, to help us measure traffic and usage trends for the service. Google Analytics collects information such as how often users visit our services, what pages they visit when they do so, and what other pages they use prior to coming to our services. We use the information get from Google Analytics only to improve our services.

Firebase anonymous Authentication - Firebase Authentication uses the data to enable end-user authentication, and facilitate end-user account management. It also uses user-agent strings and IP addresses to provide added security and prevent abuse during sign-up and authentication. Firebase Authentication keeps logged IP addresses for a few weeks. It retains other authentication information until the Firebase customer initiates deletion of the associated user, after which data is removed from live and backup systems within 180 days.

Firebase Crashlytics (designated as Fabric from now on) - Personal Data collected are: installation UUID and IP Addresses. Once received, it is geo-coded to a city and displayed on Audience Insights map for 10 seconds. Retained temporarily. Fabric provides information based on segmented device data. IP addresses are used to provide geolocation information to customers. Retention: 90 days.

How we use your information

In above situation, we guarantee that your PII will only be used for contacting you and improving our services. We will never use such information for any other purposes, such as to further market our products, or to disclose your personal information to a third party for commercial gains.

Contact us

It should be noted that whether or not to send us your feedback or bug report is a completely voluntary initiative upon your own decision. If you have concern about your PII being misused, or if you want further information about our privacy policy and what it means, please feel free to email us at contact@aora.app, we will endeavor to provide clear answers to your questions in a timely manner.